Frequently Asked Questions

Crown Mutual Group (CMG) is a Canadian based consortium that provides domestic manufacturing and supplying of medical grade Personal Protective Equipment (PPE) along with locally produced Health Canada certified antiseptic skin cleanser (hand sanitizer).

Where do your products originate?

Currently we are manufacturing ASTM level surgical face masks from our facility in Richmond BC. Our face shields are imported from our certified manufacturing partner in China. We are also working with We Care from Nanaimo, British Columbia who have produced a superior line of hand sanitizer products.

Are your products Health Canada registered?

Absolutely Yes. All the products we sell have been registered with Health Canada and certified with ASTM standards.

Are your products certified?

Yes indeed! Comprehensive testing & certification is done to the international standard of ASTM.

Are your products available outside of Canada?

Yes, CMG is registered with the FDA to provide PPE to the US.

What is your shipping policy?

We offer trackable shipping through UPS or Canada Post.  Please refer to our terms of service for details.

What type of payment do you accept?

We accept all major Credit Cards, EMT (Electronic Money Transfers), or direct Bank Wire. Please talk to a representative to confirm your method.

How long does it take for an order to ship?

We have units on the ground and ready to ship today. Typical turn around for orders throughout Western Canada is 5 – 7 days .  For orders outside Canada please contact our sales team for a delivery schedule.

Do you sell to the public?

Our primary focus is selling units whole sale to our enterprise clients and distributors. However, we do entertain smaller orders to qualified customers. Please connect with our sales dept for more info.

How do pre-orders work?

Fill out the form provided within to indicate the type of PPE and quantities you are requesting. Our team will be in touch promptly to secure and process your order. A deposit of no less than 50% may be required to secure your order.